Frequently Asked Questions

Everything you need to know

Here are some of the most commonly asked questions we receive about Vadara and our products.

Properties

Vadara is a natural, quartz surfacing product that has a variety of uses in your home or business such as countertops, vanities, wet bars, showers, etc. Vadara is pure, natural quartz, one of the hardest and most common minerals on Earth. Some of Vadara’s designs have the natural look and feel of granite, marble and other quarried stones, but feature superior performance because of Vadara’s strength and durability. It is nonporous and will not absorb food and liquids like granite does. And best of all, it is maintenance-free.

Vadara is a quartz product that includes other raw materials to improve its durability and design possibilities. Unlike granite, Vadara doesn’t require a sealer.

Marble is a softer stone and therefore stains and scratches appear more easily on the surface. Vadara is mainly made of quartz, one of the hardest natural minerals — which makes it resistant to scratching, staining and impact.

Vadara represents the finest quartz surfaces combining beauty, function, innovation and value — Developed and manufactured to the highest global standard. Vadara is quartz designed for modern living — and features the most natural looking veined surfaces available in the market.

Vadara is a natural stone product that does require seams for any application longer than 126″ or wider than 63″. These seams are visible, but generally less noticeable than seams found using granite.

Warranty

Vadara offers a limited lifetime warranty for both Commercial and Residential installations.

If you have an issue with your Vadara product, contact Customer Service or Submit a Claim.

Availability

Purchasing Vadara is easy. Use our showroom or fabricator locator to find a location near you who can provide you with an estimate for your countertop needs. Generally, you will need the dimensions of your cabinet layout, information regarding backsplash requirements, edge profile selections and your sink and stove location and dimensions in order to get an accurate estimate.

Use our showroom / fabricator locator to find regional and local kitchen and bath dealer showrooms, appliance centers, build/design centers and fabricators featuring our color collections.

Yes, just ask them to use Vadara for the surfaces you desire. If they don’t already know how to get Vadara, they can call toll free: 844-4VADARA (844.482.3272). We’ll introduce them to the product and put them in contact with a local fabricator or dealer. Or, use our showroom / fabricator locator.

Durability

Vadara’s nonporous and nonabsorbent surface is resistant to staining and eliminates the need for any sealing. Its nonporous surface also greatly reduces the potential for bacterial growth.

Vadara is durable and more resistant to surface damage than other stone. However, all stone can be damaged by force and no stone is chip-proof. Objects hitting edges, particularly at sinks or dishwashers, may cause chips. Though a minor knife slip will dull the knife and not harm Vadara, no stone surface is scratch-proof.

Vadara surfaces may be damaged by sudden and/or rapid changes of temperature, especially near the edges. as well as direct and/or sustained heating of the top. Vadara may not withstand the direct transfer of heat from pots and pans and other cooking units such as electric frying pans and griddles, and some crock-pots or roaster ovens and heat lamps. Therefore, the use of a hot pad or trivet is always recommended to protect your countertops.

Vadara surfaces are highly scratch resistant — however, avoid using sharp objects such as sharp knives or screwdrivers directly on the surface. The use of a cutting board is always recommended.

Yes, Vadara is nonporous and safe for food preparation.

While some customers have used Vadara in outdoor applications, it is NOT not covered by our Limited Lifetime Warranty.

Maintenance

No. Vadara is a non-porous surface that never requires application of any sealant.

Vadara requires no sealing, polishing or reconditioning — for the life of your kitchen. Simply wipe with warm water and use mild soap periodiclaly to maintain the beauty of your Vadara surface. For more detailed instructions refer to our Use & Care Guide.

No special cleaning product is needed to clean Vadara. Use a clean, damp soft cloth or paper towel with warm water and soap for general maintenance.

We recommend you avoid exposing Vadara to chemicals such as oven grill cleaners, floor strippers, toilet bowl cleaners, oil soaps, tarnish removers, furniture cleaners, drain products, etc. Should your surface accidentally be exposed to any potentially damaging products, rinse immediately with water to neutralize the effect.

Use a damp, soft cloth with warm water and soap. If needed, apply common, non-abrasive, household cleaners such as Soft Scrub Liquid Gel® with Bleach, or Comet Soft Cleanser® Cream directly on a damp cloth or sponge and wipe the surface, rinsing thoroughly after cleaning. To avoid dulling the surface’s shine, make sure to use a non-abrasive cleaner, and rinse off any cleaner with water. To remove adhered material such as food, gum, or nail polish, first scrape away the excess material with a plastic putty knife and then clean the surface with a damp cloth to remove any marks left behind and any residual dirt.
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